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Questions submitted to the KUKA.Sim Helpdesk will be answered within three working days.
You can contact the Support Team by telephone during normal working hours, ie. from 8 a.m. to 5 p.m. (Central European Time).

Before contacting the KUKA.Sim Group, please make sure that you have the following data to hand:

version of KUKA.Sim (Layout - Pro), version of KUKA.OfficeLite, license code, e-mail address at which we can contact you, detailed description of the problem (screenshots, explanation in English or German)
KUKA.Sim Helpdesk
KUKA Roboter GmbH
KUKA Roboter GmbH
Zugspitzstrasse 140
86165 Augsburg
Germany

Tel.: +49 821 797-0
Fax: +49 821 797-2123

simulation@kuka-roboter.de

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KUKA Robot Automation Sdn Bhd South East Asia Regional Office
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KUKA Robot Automation Sdn Bhd South East Asia Regional Office
Phone: +60 3 8061-0613
Fax: +60 3 8061-7386