All-round top support
First-class performance combined with unique service – as a pioneer in the field of robotics, KUKA also offers the best customer service. Because the global KUKA service network sets standards. From planning consultancy to implementation and commissioning right through to employee training and system optimization. In cooperation with integrators, system builders and certified system partners, we provide exactly that expertise which gives you optimal solutions for your industry and application. For maximum productivity.

KUKA Customer Services – your advantages at a glance

  • Comprehensive consulting services for the most individual of requirements
  • Professional support with system design and robot integration
  • All-round service and support throughout the entire life cycle
  • High-level qualifications through employee training and seminars at KUKA College
  • Maximum availability through optimal management of malfunctions, maintenance and spare parts
  • Global network of partners with a customer service workforce of over 500 in more than 30 countries

1. Planning

Benefit from comprehensive KUKA expertise right from the start. When planning your system investments. With the help of qualified application engineers, who are there to advise you on the selection of robots, software and controllers.

2. Commissioning

On-site programming by experts, start-up support, production tests, system optimization. Whatever your expectations – we can meet your requirements.

3. Operation

Through system support and optimization, professional maintenance and 24-hour hotline, and operator training. The KUKA team ensures the maximum availability of your production system.

4. Retooling, optimization

Shorter cycle times, new requirements – whatever the future brings, KUKA is always ready with the right solution for the adaptation and enduring optimization of your production system.

KUKA Service Lifecycle
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